Privacy Policy

Altima Cabs ("we", "us", "our") operates this website and provides taxi and cab rental services in Thiruvananthapuram, Kerala. This Privacy Policy explains what information we collect when you use our website or book a service with us, how we use it, and the choices you have.

Information We Collect

When you use our booking widget, contact form, or contact us by phone or WhatsApp, we may collect:

• Your name, phone number and email address
• Pickup and drop locations, travel dates and vehicle preference
• Messages you send us through our contact form or WhatsApp
• Basic technical data such as browser type and pages visited, used only in aggregate to improve the site

How We Use Your Information

We use the information you provide to:

• Confirm and fulfil your taxi booking
• Contact you about your trip, including driver and vehicle details
• Respond to enquiries submitted through our contact form
• Improve our services and website based on how they are used

We do not sell your personal information to third parties. Information is shared only with the driver assigned to your trip, to the extent necessary to complete the booking.

WhatsApp & Third-Party Booking Channels

When you book via WhatsApp, your message and phone number are handled subject to WhatsApp's own privacy policy in addition to this one. We recommend reviewing WhatsApp's terms if you have concerns about how messaging data is processed on their platform.

Cookies

This website does not use tracking cookies for advertising. Any cookies used are strictly functional, such as remembering your cookie consent choice, and no personal data is sold or shared with advertising networks.

Data Retention

We retain booking and contact information only for as long as needed to provide our services, maintain business records, and meet legal or accounting requirements.

Your Rights

You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data, subject to any legal obligations we may have to retain certain records. To make a request, contact us at contact@altimacabs.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

Contact Us

Questions about this policy can be directed to us via our contact page, by email at contact@altimacabs.com, or by phone at +91 75599 99009.